This Privacy Notice explains how the Quezon City University Consumers Cooperative ("the Cooperative", "we", "us") collects, uses, shares, and protects Personal Data in connection with our membership services, cooperative store, loans, and this website. We process Personal Data in accordance with the Data Privacy Act of 2012 (RA 10173), its IRR, and guidance from the National Privacy Commission (NPC).
Controller: Quezon City University Consumers Cooperative
Registered address: Quezon City University, San Bartolome, Novaliches, Quezon City
Data Protection Officer (DPO):
Email: dpo@qcucooperative.com
· Phone:
We will update this section if our DPO details change.
We process data under the lawful criteria in Sections 12 and 13 of RA 10173, including: consent, necessity for a contract/service, legal obligation, protection of vitally important interests, and legitimate interests with appropriate safeguards.
| Purpose | Examples | Lawful criterion |
|---|---|---|
| Membership administration | Application review, orientation, maintaining member registry, communications | Contract / Legitimate interests |
| Coop store & services | Sales, receipts, account credits, patronage computations | Contract / Legitimate interests |
| Lending & finance | Eligibility checks, payroll coordination, loan releases & collections | Contract / Legal obligation / Consent (where needed) |
| Compliance & audits | CDA/NPC reporting, statutory books, incident handling | Legal obligation |
| IT/security & website | Access logs, anti-fraud, service stability, metrics | Legitimate interests |
We do not sell Personal Data. We may share data with:
We keep Personal Data only as long as needed for the purposes above, and as required by law or policy. Typical periods:
We implement organizational, physical, and technical measures such as role-based access, encryption in transit, secure storage, logging/audits, least-privilege controls, and staff training. We promptly assess and, when required, notify the NPC and affected individuals of qualifying data breaches.
Subject to law, you have the rights to be informed, access, object, erasure/blocking, rectification, data portability, and to file a complaint with the NPC. You may also seek damages for violations under RA 10173.
To exercise your rights, contact our DPO (see Section 1). We may ask for proof of identity and details to locate your records. We will respond within the timelines set by law.
Our site uses essential cookies and basic analytics to operate and secure the service. We do not use behavioral advertising cookies. You can control cookies via your browser settings; disabling some cookies may affect site functionality.
If a service provider stores data outside the Philippines, we ensure appropriate safeguards and that processing remains consistent with RA 10173 and NPC guidance.
Our services are primarily for cooperative members. We do not knowingly collect Personal Data from children under 18 without appropriate authority or parental consent. If you believe a child provided data without proper consent, please contact the DPO.
We have designated a DPO and will register (or have registered) our DPO and applicable Data Processing Systems with the NPC as required by NPC Circular No. 2022-04.
We may update this Notice to reflect changes in law or our practices. We will indicate the latest effective date below and, where appropriate, notify members via email or on this site.
Effective date:
Email: admin@qcucooperative.com · DPO: dpo@qcucooperative.com
Office: Quezon City University, San Bartolome, Novaliches, Quezon City
You may also contact the National Privacy Commission at privacy.gov.ph.